Privacy Policy
Last Updated: 2026
0800waterdamage.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide
- Technical Data: IP address, browser type, operating system, and device identifiers
- Cookie Data: Information stored via cookies and similar tracking technologies
- Usage Data: Pages visited, time spent on site, links clicked, and referral sources
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our website functionality
- To track affiliate referrals and commissions from casino partners
- To conduct analytics and understand user behaviour
- To send promotional emails and updates (with your consent)
- To comply with legal obligations and prevent fraud
- To personalise your experience on our website
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. Cookie types include:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Help us understand how visitors use our site
- Affiliate Tracking Cookies: Used to track referrals to casino partners
- Marketing Cookies: Enable targeted advertising and promotional content
You may opt out of non-essential cookies through your browser settings. Please note that disabling cookies may affect site functionality. For more information, visit www.allaboutcookies.org.
Third-Party Links
Our website contains links to third-party casino operators and affiliate partners. We are not responsible for the privacy practices, content, or services of these external websites. We strongly encourage you to review the privacy policies of any third-party site before providing personal information or gambling. Your use of third-party sites is at your own risk and governed by their respective terms.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your data (subject to legal exceptions)
- Right to Restrict Processing: Limit how we use your information
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Oppose processing for marketing or affiliate purposes
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at www.ico.org.uk
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and legal requirements:
- Personal contact information is retained for the duration of our business relationship plus 6 years for tax and legal compliance
- Analytics and usage data is typically retained for 12-24 months
- Cookie data is retained in accordance with your browser settings and our cookie policy
- Affiliate tracking data is retained in accordance with our affiliate programme terms
You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions, concerns, or wishes to exercise your privacy rights, please contact us at:
Email: [email protected]
Website: 0800waterdamage.co.uk
We will respond to your request within 30 days as required by applicable data protection law. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office.